Who we are

Our website address is: https://potamos.net

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Payments, Refunds & Cancellation Policy

1. Payee & Booking Authority

All payments for accommodation at Potamos Guest House are made directly to Marios Constantinou.
By submitting payment, the guest confirms that they are legally authorised to make the payment and that all booking details provided are accurate and complete.

2. Payment Requirement & Reservation Confirmation

A reservation is considered confirmed only upon receipt of full payment.
Once payment has been successfully processed:

• The booking is locked

• The accommodation is removed from public availability

• Preparations for the guest’s stay begin immediately

Failure to complete payment results in no contractual obligation on the part of Potamos Guest House.

3. Automatic Allocation of Funds Upon Payment

The guest expressly acknowledges and agrees that immediately upon payment, funds are automatically allocated toward non-recoverable operational costs, including but not limited to:

• Professional room cleaning

• Linen preparation and laundering

• Property readiness and maintenance

• Utility provisioning and staffing arrangements

These preparations are scheduled in advance to guarantee the accommodation is fully prepared for the guest’s arrival. As such, refunds are limited strictly by the policy below.

4. Cancellation & Refund Policy

To protect the guest house from financial loss and to preserve fair booking opportunities for other guests, the following strict refund policy applies:

• Cancellations made sixty (60) days or more before the scheduled arrival date are eligible for a refund of fifty percent (50%) of the total amount paid.

• Cancellations made less than sixty (60) days before the scheduled arrival date are non-refundable, and no refund will be issued.

This policy applies without exception and includes, but is not limited to:

• Personal or family circumstances

• Travel delays or cancellations

• Airline, ferry, or transport disruptions

• Visa or documentation issues

• Weather conditions

• Booking errors made by the guest

5. No Partial, Pro-Rata, or Implied Refunds

No refunds, partial refunds, or credits will be issued for:

• Late arrivals

• Early departures

• No-shows

• Unused nights

• Failure to occupy the accommodation for the full booking period

Once the stay period begins, the booking is deemed fully consumed.

6. Platform Bookings (Airbnb, Booking.com, and Similar Services)

Where a booking is made through a third-party platform (including but not limited to Airbnb or Booking.com), this policy applies in substance, regardless of platform wording.

In the event of any discrepancy:

• The stricter cancellation rule shall prevail

• Any refund processed via a platform is limited to what is permitted under this policy

• Platform service fees are non-refundable and outside the control of Potamos Guest House

7. Force Majeure

Potamos Guest House shall not be held liable for failure or delay in performing its obligations where such failure results from events beyond reasonable control, including but not limited to:

• Natural disasters

• Acts of government or authorities

• Pandemics or public health emergencies

• War, civil unrest, or strikes

• Utility or infrastructure failures

In such cases:

• No automatic right to a refund exists

• Any goodwill refund or date change remains solely at the discretion of Potamos Guest House

• Operational costs already incurred remain non-recoverable

8. Consumer Law Compliance (Cyprus & EU)

This policy is structured in accordance with applicable Cyprus and European Union consumer protection legislation, particularly regarding accommodation services with fixed dates, which are exempt from standard 14-day withdrawal rights once performance preparations have begun.

9. Acceptance & Binding Agreement

By completing payment, the guest confirms that they:

• Have read and understood this policy

• Accept the cancellation and refund terms in full

• Acknowledge that payment triggers immediate preparation costs

• Agree that this policy forms a binding part of the accommodation contract